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Frequently Asked Questions

To cancel your membership, or if you have any other questions, please fill in the form below. Our 24/7 support will help you within seconds.

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Technical problems
The movie is not working, why?
If you are using an older browser, check the flash plugin to watch movies. If your problem maintains, please contact us and describe it in detail.
How do I turn on/ off the subtitles?
At the moment, some movies have subtitles and some do not, but you can not turn them on or off.
I can't find the movie I am looking for.
Not all movies are available in all countries, but we are constantly working on expanding the movie database as much as possible.